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Returns & Refunds

Returns:

 

You may return any item within 14 days in its original condition for a full refund of the price you paid for the item. All returned goods must be in original packaging.

To return or exchange an item by post:

    1. E-mail us at carlislegrounds@eircom.net and advise on the best way for processing your return. We will forward you a returns slip to fill out and enclose with your package.
    2. Wrap the item(s) securely in a suitable envelope or packet and always pack in original packaging if the goods are not faulty.
    3. Complete and enclose the returns slip that was e-mailed (it is essential you complete the returns slip correctly, or we may not be able to provide a refund).
    4. Post the item by recorded delivery* to the following address:

    Bray Wanderers c/o Nitro Sports,
    Maynooth Business Campus,
    Maynooth, 
    Co. Kildare.

*For your protection, Bray Wanderers FC recommends that you use a recorded delivery service as we cannot be held responsible for goods not received. Please allow up to 14 working days for this to be processed.

Exchanges:


If you are exchanging an item then please phone us on (01) 282 8214 and we will be happy to take your replacement order.


Refunds:

 

In the unlikely event we send you the wrong product, we will refund the cost of return postage back to the card which was used to purchase the item(s). Please send the product back to the address above by recorded delivery and enclose a completed returns slip (request on by emailing carlislegrounds@eircom.net) and proof of postage. As soon as we receive the returned item(s) we will dispatch the correct product and issue you with the postage refund. If an item is faulty, please contact us on (01) 282 8214.


Exceptions to this policy:

 

We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items. All items should be unworn and unused & product needs to be in its original packaging.